Shipping Policy

Thank you for shopping with Fayz Electronics. We are committed to delivering your orders quickly and safely across the country.

Order Processing Time

All orders are processed within 1–3 business days, excluding Sundays and public holidays, for in-stock items.

The cut-off time for same-day dispatch is 3:00 PM IST. Orders placed after this time will be dispatched the next business day.

Once your order is shipped, you will receive a confirmation email/SMS with tracking details.

Shipping Methods & Delivery Timelines

We ship through reputed Indian courier partners such as Blue Dart, Delhivery, DTDC, Ecom Express, XpressBees, or similar services depending on your delivery location.

Shipping Type	Estimated Delivery Time
Standard Shipping (Free on select orders)	3–7 business days
Express Shipping (if available)	2–4 business days
Remote Locations	4–8 business days

Delivery timelines are approximate and may vary based on location and courier network coverage.

Shipping Charges

Shipping charges are calculated at checkout based on your PIN code, order weight, and shipping method selected.

Free standard shipping may be available on select products or order values within India.

Order Tracking

Once dispatched, tracking details will be shared via email or SMS.

Tracking information may take up to 24 hours to become active after shipment.

Shipping Delays

While we make every effort to deliver on time, delays may occur due to circumstances beyond our control such as:

Natural calamities

Local lockdowns or strikes

Courier service disruptions

High-volume sale periods or festive seasons

If your order is delayed beyond the estimated timeframe, please contact our support team and we will assist you promptly.

Missing or Damaged Shipments

If your package is received in a damaged condition or is missing, please notify us within 3 days of delivery.

Kindly retain the original packaging and share clear photos/videos of the issue to help us raise a claim with the courier partner.

Address Accuracy

Please ensure that your shipping address, PIN code, and contact number are complete and accurate at checkout. Fayz Electronics will not be responsible for delays or losses due to incorrect or incomplete addresses.

If you notice an error in your address, contact us immediately before the order is shipped.