Privacy Policy

What information do we collect?

We collect information from you when you register on the site, place an order, enter a contest or promotion, respond to a survey or communication such as e-mail or WhatsApp, or participate in other site features. When ordering or registering, we may ask you for your name, e-mail address, shipping address, phone number, payment information or other necessary details. You may, however, visit our site anonymously.
We also collect information about gift recipients to fulfil gift purchases. This information is not used for marketing purposes.
Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our website. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

To personalize your site experience and deliver content and product offerings relevant to you.
To improve customer service and respond to your requests.
To process your transactions efficiently.
To administer promotions, contests, surveys or other site features.
If you opt-in to receive our communications, we may send you periodic e-mails or WhatsApp messages. You may unsubscribe anytime as described below.

How do we protect visitor information?

We implement appropriate security measures to protect your personal information. All sensitive/payment information is transmitted via SSL encryption and is accessible only to authorized personnel who are required to maintain confidentiality.

Do we use “cookies”?

Yes. Cookies help us remember items in your cart, understand your preferences and improve your experience. We may use third-party service providers for analytics who are contractually obligated to keep information confidential.

You may disable cookies through your browser settings. However, some site features may not function properly if cookies are disabled.

Do we disclose the information we collect to outside parties?

We do not sell or trade your personally identifiable information. This does not include trusted service providers assisting in website operations, logistics, payment processing, or customer support, provided they agree to keep the information confidential. We may disclose information when required under Indian law or to protect our legal rights.

How can you opt-out, remove or modify information you have provided to us?

You may update your preferences or personal data through the “My Account” section to delete account information, remove saved addresses and payment details from your account. Transaction history may be retained as required by Indian regulatory authorities.

Third party links

We may include links to third-party websites. These sites have independent privacy policies and Fayz Electronics holds no responsibility for their content or activities.